Frequently Asked Questions
No, your guitar will be built after you hit the 'order' button. The pictures shown are samples to demonstrate the models’ look and finish. Since we want to offer you a huge selection of designs, for some guitars we show you older models with the same look as your new guitar. All 2019 Mary A One models feature a 3-way toggle. All Jane, Platinum and Mary 2019 models feature Relish's groundbreaking "17-Way" Touch Slider. All 2019 Relish guitars feature a Graph Tech Ghost Piezo system. Some product images show guitars featuring the piezo. The distinguishing mark is the black GHOST pickup saddles in the bridge. All models form 2018 and younger are built with Relish Guitars’ groundbreaking Pickup Swapping System.
Please check out our sound sample videos or watch the guitar reviews on YouTube. But in a nutshell, all Relish guitars sound rich in tone, have high sustain levels, show highest tuning stability and are built to expand your tone spectrum.
Hard to imagine that you would dislike it, but if you really do, you can return the new guitar within 30 days after delivery and will get back the refund of the paid article net price. Please be aware that the 30-day money back policy does not apply to accessories, discounted or customized guitars. Please read our Terms & Conditions for more information on our money back policy.
As soon as you we have received your payment in full, your guitar gets in line for production. It usually takes around 45 days until you receive the delivery, but if we're at full capacity it may take longer. If we have guitar in stock, we can make 10-day delivery possible. Please feel free to reach out before ordering to get an estimated timeline. We're making sure your guitar will arrive safely, no matter where you are. We're working closely with DHL Express to ensure fast, easy and secure delivery. Having delivered over 1000 guitars worldwide, we've only experienced three delivery issues that we managed to resolve quickly.
Absolutely! What do you have in mind? We’ll make it happen, simply reach out to firstname.lastname@example.org