Support & FAQs
If you are the owner of a Relish Guitar and have any issues, requests or feedback concerting your guitar, please get in touch:
If you face any questions or issues with your Touch Control solution, please take a close look at the manual that might give an answer to your question immediately.
Frequently Asked Questions (FAQ)
Do you make left-handed models?
Unfortunately we don't, due to the complexity of the Mary and Jane body construction. But we haven't forgotten about you and hope that one day we will be able to offer you awesome left-handed guitars.
What about bass guitars, 7-sting guitars, longer scale models?
We're currently focusing on 6-string electric guitars only, sorry. But hey, never say never.
Can I have my Relish with a whammy bar / tremolo system?
Not yet, sorry. It's an issue of the body construction where we simply haven't found the right tremolo system just yet. We are aware of (almost) all tremolo systems out there and simply haven't found the right one that offers awesome playability whilst ensuring what is most important to us: Tuning stability, fantastic action and keeping the sustain insane.
Will I get the exact guitar on the picture?
The pictures shown are samples to demonstrate the models’ look and finish. All Mary A One and Mary models do not feature touch controls but a 3-way toggle switch instead. Some product images show guitars featuring GHOST Piezo pickups by GraphTec. The distinguishing mark is the black GHOST saddle pickups. All models come with Relish Guitars’ groundbreaking Pickup Swapping System.
What does this guitar sound like?
Fullbodied, rich, balanced, very resonant and with an incredible sustain. Please check out our sound sample videos of each model or watch the guitar reviews on YouTube.
Do I get the money back if I don’t like the guitar?
Hard to imagine that you would dislike it, but if you really do, you can return the new guitar within 30 days after delivery and will get back the refund of the paid article net price. Please be aware that the 30-day money back policy does not apply to accessories, discounted or customized guitars. Please read our Terms & Conditions for more information on our money back policy.
How long will it take until I receive my Relish Guitar?
As soon as you hit the order button, we start crafting your guitar. It usually takes around 30 days until you receive the delivery. But we can make 10-day delivery possible. But please get in touch with us beforehand and we will see what we can do.
Are there any more options for customizing?
Absolutely! What do you have in mind? We’ll make it happen, simply reach out!
How does the Relish Pickup Swapping system work?
You simply pop off the magnetic back lip of the guitar, pull out the pickup with two fingers and put in the new swapping-ready pickup. It takes no more than a couple of seconds. No tools, no soldering, no removing strings. Easy as pie.
Aluminum frame? How does that affect the sound of the electric guitar?
The aluminum frame vibrates freely to enhance resonance and sustain. Please check out Darrell Braun's fantastic side-by-side comparison between the Mary ONE and a Les Paul Standard to hear the difference.